FAQ

Frequently Asked Questions

Answers to common questions about format, pricing and delivery

01 Who should take NetzMaxWach cyber literacy courses?
Our courses are designed for anyone using digital tools — employees, managers, teachers, students, and individuals who want practical skills to reduce everyday digital risk. Content is adapted to the audience so that lessons are relevant and immediately useful.
02 What formats are available?
We offer on-site workshops, live remote sessions, and self-paced online modules. Workshops typically combine instruction with interactive exercises; remote sessions use video and live exercises; online modules are bite-sized for flexible learning.
03 How long are the courses?
Course length depends on the chosen format: single sessions range from 60 to 120 minutes, modular programs run across several weeks, and complete online tracks are self-paced. We recommend short, frequent sessions to improve habit retention.
03 Can training be customised for our organisation?
Yes. We tailor examples, scenarios, and emphasis areas to your sector and typical workflows. Customisation ensures participants recognise risks specific to their environment and learn practical, applicable habits.
03 Do you provide materials for follow-up?
Every engagement includes takeaway resources: checklists, quick guides, and suggested ongoing practices. For corporate programs we can provide manager summaries and reinforcement plans to support lasting behaviour change.
03 How much does a course cost?
Pricing depends on format, number of participants, and level of customisation. We provide clear, itemised proposals after an initial consultation so you can compare options and choose what fits your budget and objectives.
03 Are courses suitable for schools and youth?
Yes. We adapt language and examples for different age groups, focusing on safe online behaviour, privacy basics, and critical thinking about online information. Materials are designed to be teacher-friendly and align with classroom schedules.
03 What technical requirements are needed for online sessions?
Participants need a stable internet connection, a modern browser, and a headset with microphone for interactive sessions. We provide clear technical instructions before start and can assist with basic setup checks.
03 Do participants receive a certificate?
After completing designated course tracks, participants can receive a completion acknowledgement summarising covered topics. Certificates are provided where requested and outlined in the training agreement.
03 How do you measure training effectiveness?
We use pre- and post-session assessments, practical exercises, and feedback surveys to measure knowledge and behavioural intent. For corporate clients we can include targeted follow-up checks to track changes over time.
03 Can you train non-technical staff?
Absolutely. Our approach focuses on simple, repeatable habits rather than technical detail, making it suitable for staff without IT backgrounds while still addressing relevant organisational risks.
03 What languages are the courses offered in?
We deliver training primarily in English and can arrange local-language materials or delivery upon request. For Swiss customers we can coordinate multilingual sessions to match participants' needs.
03 What is your cancellation policy?
Cancellation terms are set out in the booking agreement. We aim to offer flexible rescheduling when possible and provide clear timelines for cancellations and refunds in each proposal.
03 How can we start a corporate program?
Contact us to schedule a short consultation. We will assess your needs, suggest a format and modules, and provide a clear proposal with timeline and pricing. Use the contact form or call +41760250483 to begin.
03 How does NetzMaxWach protect participant data?
Participant information collected for course delivery is used only for administration and training purposes. Data handling follows our privacy policy and Swiss data protection practices; details are available in the Privacy Policy linked on the site.

Programs for Organisations and Schools

Scalable training that builds safer digital habits across teams and classrooms

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Corporate Workshops

Interactive sessions for employees that focus on reducing everyday risks like phishing, weak passwords, and unsafe sharing. Sessions include role-play scenarios and action items participants can apply immediately.

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School & Youth Programs

Age-appropriate lessons that teach critical thinking, privacy basics, and respectful digital behaviour. Materials support teachers and involve activities that make learning engaging and relevant.

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Self-paced Online Tracks

Bite-sized lessons for individuals and organisations that need flexible learning. Progress tracking and practical exercises help turn knowledge into routine habits.

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Lucas Miller
Lucas Miller
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